Privacy Policy

Information We Collect

When you interact with our website or services, we may collect various types of information to provide you with the best possible experience. This includes personal details such as your name, email address, phone number, and event details when you contact us or request a consultation for our event decoration and photo zone services.

We also gather technical information automatically when you visit our website, including your IP address, browser type, device information, and pages you view. This helps us understand how visitors use our site and improve our services for Australian event organisers.

How We Use Your Information

We use the information we collect to respond to your enquiries, schedule consultations, process service requests, and provide customer support. Your contact details enable us to communicate with you about your event decoration and photo zone project and keep you informed about our services.

We may also use your information to improve our website functionality, analyse usage patterns, and enhance the overall user experience. Additionally, we may send you relevant information about our products and services, though you can opt out of marketing communications at any time.

Legal Basis for Processing Data

Under Australian privacy laws, including the Privacy Act 1988, we process your personal data based on several legal grounds. When you contact us or request services, we process your data based on your consent and our legitimate interest in providing our event decoration and photo zone services.

For contractual purposes, we process information necessary to fulfil our obligations when you engage our services. We may also process data to comply with legal obligations or protect our legitimate business interests, always ensuring your rights and freedoms are respected.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as website hosting companies, email service providers, and payment processors.

These partners are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose information if required by Australian law, to protect our rights, or in connection with legal proceedings.

Data Protection Measures

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and regular security assessments.

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to take precautions when sharing information online and to contact us immediately if you suspect any security breach.

Your Rights and Choices

You have several rights regarding your personal data under Australian privacy laws, including the right to access, correct, or delete your information. You can request a copy of the data we hold about you, ask us to update inaccurate information, or request deletion of your personal data.

You also have the right to object to certain processing activities, request restriction of processing, and data portability. To exercise these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

For service-related information, we typically retain data for the duration of our business relationship and for a reasonable period thereafter to comply with legal obligations and resolve disputes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. For more information about our use of cookies, please refer to our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Gluzarinpraxylon
114 Smith St
Pendle Hill NSW 2145
Australia
Phone: +61 420 221 221
info@gluzarinpraxylon.world